TF2SwapShop.com

Reporting & Help Section => Donation Bot Issues => Resolved Donation Bot Issues => Topic started by: Synth on July 27, 2018, 11:29:38 AM

Title: Synth - Donation issue
Post by: Synth on July 27, 2018, 11:29:38 AM

- The server you were playing on:
SwapShop 35 | Trade/Idle

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- What bot you traded with:
TF2SS ShopBot 07

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- The approximate time and date of the donation:
Jul 27, 2018 @ 10:06am

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- The issue at hand:
Donated to the bot on the server with !donate and trade went through. Did not recieve credits after disconnecting and reconnect nor when restarting game. Current have ~650 credits that I had prior to that and expect ~1460 credits for the 4 refined I donated.

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- Are your email confirmations enable/disabled:
disabled

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- Do you have the mobile authenticator enable/disabled:
enabled

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- The amount of credits you expected to receive:
1460

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- Any other information you feel is important:
Server ip: 68.235.38.5:27025

Bot Steam id: https://steamcommunity.com/profiles/76561198163950574

Title: Re: Synth - Donation issue
Post by: Death™ on July 27, 2018, 12:35:56 PM

You are just the lucky winner of a bot shutdown

11:05:43 AM [INFO] Starting trade session with STEAM_0:1:85579050!
11:06:13 AM [INFO] Stopping service...
11:06:13 AM [INFO] Stopping IPC...
11:06:13 AM [INFO] Stopped!

You just happened to trade at the same time the bot shutdown for some reason.
The trade was confirmed.
https://i.imgur.com/jnRhBbZ.png
I have manually updated your credits.

Sorry for the inconvenience.

Title: Re: Synth - Donation issue
Post by: Psy on July 28, 2018, 03:56:33 AM

Issue resolved.

If you are still experiencing issues, feel free to start a new topic. Again, sorry for the inconvenience.