Sergal - Donation issue

[Sergal]

- The server you were playing on:
68.235.38.9:27015

- What bot you traded with:
TF2SS ShopBot 02

- The approximate time and date of the donation:
10:52 AM

- The issue at hand:
Did not recieve credits in game.

- Are your email confirmations enable/disabled:
enabled

- Do you have the mobile authenticator enable/disabled:
im not sure i think disabled

- The amount of credits you expected to receive:
7460

- Any other information you feel is important:
traded a ticket thingy

[BloodRain]

We will handle this issue asap. Please wait for a higher representative.

[Death™]

8:44:52 AM [INFO] Queueing trade offer (pending confirmation).  Client: STEAM_0:0:59610901, Credits: 7460, Trade ID: 1397067062
8:49:27 AM [INFO] Trade-offer 1397067062 for STEAM_0:0:59610901 is awaiting escrow

Due to the fact you did not use a mobile authenticator, steam has put you into escrow and is holding the trade for 15 days. The credits will be paid once steam releases the items.

[Psy]

It's been more than a month, so we're going to assume that your credits were received.

If otherwise, then please notify us through a new topic post.

Topic locked.