Smashing Head Against Keyboard
Someone sending in a report and being wrong is different than someone spamming or purposefully sending fake reports, it would be quite obvious too. Anyone can think anyone else is hacking if they are a good player. You do not punish the reporter unless it's obvious spam. You come in and gather evidence immediately, you don't ask whats happening or say you're an admin because otherwise they will stop hacking. You come in, you look for evidence and watch the person, and if they aren't hacking, you leave. You never punish the reporter unless they are spamming/abusing the report bot with mutliple reports or trash reports, and even then you give them a report ban.
That's what I mean though... Sorry for the confusion.
Anything you've said doesn't sound anything like what I've said though, if you meant to say that it would've sound at least similar. Your solutions and responses have all be kind of extreme, illogical, or a mess of details and changing mind on how you would handle it. You've been talking about banning, asking the person who reported, asking the server, making your presence known, and most likely compromising your ability to gather proper evidence. You've most likely gotten questions mixed up and now I have no clue what your actual answer could ever have been or how you would truly respond since it's changed after every time we rephrase or to match whatever we have just said is a proper response.
I'm just going to step back from this as any response you give at this point is compromised from your confusion and constant changing responses. That and I really have no clue what else to say, explain, or do so.