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Author Topic: ✯Look!ItsLuke! - Donation issue  (Read 7813 times)

Offline ✯Look!ItsLuke!

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✯Look!ItsLuke! - Donation issue
« on: August 09, 2017, 06:25:59 AM »
- The server you were playing on:
162.218.64.115:27019


- What bot you traded with:
TF2SS Shopbot 06


- The approximate time and date of the donation:
August 9, 2017, 8:15


- The issue at hand:
I didn't get credits even i donated up to 300 credits worth of items.


- Are your email confirmations enable/disabled:
Disable


- Do you have the mobile authenticator enable/disabled:
Enable


- The amount of credits you expected to receive:
305


- Any other information you feel is important:
I donated so i can buy strange leveling in shop


Offline Death™

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Re: ✯Look!ItsLuke! - Donation issue
« Reply #1 on: August 09, 2017, 04:18:06 PM »
There was no donations made to bot 6

6:18:09 AM [INFO] Starting trade session with STEAM_0:1:197570133!
6:19:05 AM [INFO] Trade with STEAM_0:1:197570133 Expired.
6:23:00 AM [WARN] Unable to trade STEAM_0:1:197570133: Declined
6:23:40 AM [WARN] Unable to trade STEAM_0:1:197570133: Declined

Your session expired and then the bot declined your trades twice.

I did however check the other bots and found a donation on bot 10

6:14:29 AM [INFO] Starting trade session with STEAM_0:1:197570133!
6:15:32 AM [INFO] Queueing trade offer (pending confirmation).  Client: STEAM_0:1:197570133, Credits: 360, Trade ID: 2380397119
6:17:04 AM [INFO] Trade-offer 2380397119 for STEAM_0:1:197570133 completed successfully
6:17:04 AM [INFO] Giving STEAM_0:1:197570133 360 credits for their trade
6:17:04 AM [INFO] Client 76561198355405995 credits: 39; old adjustment: 0; new adjustment: 360

Sometimes if there are issues with steam, credit payouts can be delayed. I have checked and you have 360 credits pending and will be available next time you log into one of our servers.

Sometimes when there is issues - if you simply rejoin the server it forced the shop to recheck for anything pending and will payout if its confirmed.

Sorry for the inconvenience but that's just how steam is these days.

Offline Lunarium

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Re: ✯Look!ItsLuke! - Donation issue
« Reply #2 on: September 23, 2017, 04:20:34 PM »
Situation assumed to be resolved, due to a lack of response.

Topic locked.