An important message

[Skeleton]

I've done goofed up.


I thought it was a very good idea to wipe my phone, the very /same/ phone that housed my MOBILE AUTHENTICATION. And shut my computer down until tomorrow

The very next day, i attempt to log in, and find out my mobile authentication is gone because i've cleaned my phone,

"Okay that's fine, ill just re-download the steam app, and just log--"

[Please input your mobile authentication code]

"..Whelp"


I'm now currently getting a few good headaches from trying to work with steam-support, because the phone number linked to my steam account is out-dated, and i never updated it,

So this is just a message to tell everyone about my whereabouts, and that i'll be missing from everywhere else but the steam website and the forums. So at the moment its best to contact me though PM here on the forums, until i get this stuff sorted out

And if i can't. Please attend my 4+ year old account's funeral with me.

[Lunarium]

If you disable Steam guard through your steam settings, it should work.

[ッ Ｓｃｏｒｃｈｅｄ ッ]

Yeah the exact same thing happened to me. And steam support LOL good luck with that, I put in maybe 7 support tickets exactly explaining my situation and what needed to be done. Long story short they didn't do anything to help me. At all. So RIP my old account that was with me for 4 years with all my items and hello new account starting from scratch

[ッ Ｓｃｏｒｃｈｅｄ ッ]

If you disable Steam guard through your steam settings, it should work.

His problem is that he cannot get to his settings anymore though because he isn't logged in, and cannot log in to do so. unless there is another way to do it.

[Ἀΐδης]

Have you tried selecting I no longer have access to my mobile authentication?

https://www.youtube.com/watch?v=VS8YOBcOTFk

Was the first vid i found. Please do not go to any website the poster asks, go there yourself and not through their links. Pays to air on the side of caution.


Hades

[Skeleton]

Thanks for all the support and suggestions you guys gave me, i tried your methods and some of my own, but none worked

But then somehow steam support managed to actually be helpful for once without long waits and irritating explanations, as they just went ahead and removed the authentication from my account, and i can log in normally.

Sorry if this was just a huge waste of time, i didn't expect steam support to actually pull through on something this fast.




Issue resolved, topic locked