I was the administrator, I think. If this is the situation I'm thinking of, I received your harassment report and joined immediately. The guy was being kind of a dick, but not in any way that broke rules. I told him in Csay to not make fun of people for their age, which he obliged, and then I hung around for about ten minutes. After such time as I thought things had sorted themselves out I left. I doled out no punishments, and delivered one warning.
It is swapshop administrative standard to always warn someone before issuing any kind of chat-related punishment. After my ageism warning, I had found that the reported player had not broken any other rules. Remember, being an ass isn't against the rules, being offensive is.