• July 17, 2018, 05:27:13 PM

Author Topic: tangjiyin - Donation issue  (Read 96 times)

Offline This... Is a bucket.

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tangjiyin - Donation issue
« on: June 27, 2018, 04:17:20 AM »
- The server you were playing on:
68.235.38.3:27015


- What bot you traded with:
#TF2SS ShopBot 06


- The approximate time and date of the donation:
27/6/2018     5:30.P.M. HKT


- The issue at hand:
Donated once of around 48 refined and left the server before getting the credits, came back in immediately, donated once again of 80 refined, but then received the first donation credits of ~20000 and then waited for half an hour but received nothing


- Are your email confirmations enable/disabled:
disabled


- Do you have the mobile authenticator enable/disabled:
enabled


- The amount of credits you expected to receive:
40320


- Any other information you feel is important:
#TF2SS ShopBot 06: Thank you This... Is a bucket. for donating - TF2SwapShop.com has given you 40320 credits


Offline Death™

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Re: tangjiyin - Donation issue
« Reply #1 on: June 27, 2018, 01:02:57 PM »
So it does appear after looking through the logs for the last hour that there is a glitch with your trades.

3:26:01 AM [INFO] Starting trade session with STEAM_0:0:72445099!
3:28:53 AM [INFO] Queueing trade offer (pending confirmation).  Client: STEAM_0:0:72445099, Credits: 40320, Trade ID: 3234872737
3:31:10 AM [INFO] Trade-offer 3234872737 for STEAM_0:0:72445099 completed successfully
3:31:10 AM [INFO] Giving STEAM_0:0:72445099 40320 credits for their trade
3:31:10 AM [INFO] Client 76561198105155926 credits: 32146; old adjustment: 22325; new adjustment: 62645
3:32:03 AM [INFO] Starting trade session with STEAM_0:0:72445099!
3:32:27 AM [INFO] Queueing trade offer (pending confirmation).  Client: STEAM_0:0:72445099, Credits: 20, Trade ID: 3234875577
3:33:13 AM [INFO] Trade-offer 3234875577 for STEAM_0:0:72445099 completed successfully
3:33:13 AM [INFO] Giving STEAM_0:0:72445099 20 credits for their trade
3:33:13 AM [INFO] Client 76561198105155926 credits: 54791; old adjustment: 0; new adjustment: 20

The proper adjustments had been made but then you made a 1 ref donations before the previous donation was completed. Steam must have been slow in confirming the trade and at that exact moment your single ref was confirmed overwriting the previous payout.

You currently have 30266 credits and I have manually added an adjustment for 40320. On your next login you should have a balance of 70586.

If the bot doesn't instantly give you credits, you can always try and rejoin the server to see if the bots will update your credits as they do a check every time you join one of our servers.

Offline ϟ ☠Lunarium☠

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Re: tangjiyin - Donation issue
« Reply #2 on: July 09, 2018, 06:40:29 PM »
No response, transaction assumed to be completed successfully!

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