• November 21, 2024, 10:58:15 AM

Author Topic: Lost access to VIP  (Read 17531 times)

Offline uʍop-ǝpᴉsd∩

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Lost access to VIP
« on: August 17, 2015, 07:30:08 AM »
I have about 47 days of vip and i bought 30 more days to test if it bugged and it has not added any days but it didnt and all my VIP is gone...


Offline Death™

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Re: Lost access to VIP
« Reply #1 on: August 17, 2015, 11:44:02 AM »
What server were you on when you bought vip?

Edit: I see you were on server 27
« Last Edit: August 17, 2015, 12:52:22 PM by Death™ buying tf2 bp's for $$$$ »

Offline Death™

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Re: Lost access to VIP
« Reply #2 on: August 17, 2015, 12:51:49 PM »
I see the failure - L 08/17/2015 - 07:22:49: [vip_sql_admins_expire.smx] ADD - SQL failure, Failed to proccess command: "STEAM_0:0:40349154" a 43200

Your 47 days should be restored and I have refunded your 15000 credits.

We had a small glitch on the sql server this morning - this has now been fixed.

« Last Edit: August 17, 2015, 12:54:21 PM by Death™ buying tf2 bp's for $$$$ »

Offline uʍop-ǝpᴉsd∩

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Re: Lost access to VIP
« Reply #3 on: August 17, 2015, 01:28:25 PM »
ah ok thanks

Offline Death™

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Re: Lost access to VIP
« Reply #4 on: August 17, 2015, 05:47:07 PM »
Can you confirm you have 47 days remaining and your credits were refunded?

Offline Psy

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Re: Lost access to VIP
« Reply #5 on: August 23, 2016, 03:22:56 PM »
Topic locked.
AFK like JFK